Red Hat LINUX VIRTUAL SERVER 4.6 - ADMINISTRATION Manuel d'installation télécharger pdf (Page 109)

Chapter 5. Servicing z/VM 89

5.4.1 Getting service using ShopzSeries

Service for z/VM is still available on the media of tape. However, getting service over the

Internet is more convenient and becoming more common. Typically this is done with IBM

ShopzSeries. Perform the following steps:

1. Click the link IBM ShopzSeries under the IBM Support Portals heading on the main

Service page, as shown in Figure 5-1 on page 74. This should take you to the following

address:

https://www14.software.ibm.com/webapp/ShopzSeries/ShopzSeries.jsp

2. From there you can search for an APAR if you have the APAR number. In Figure 5-5, the

first three steps to do this are shown:

a. On the menu bar at the top, click Support and Downloads, then choose Search in the

drop-down menu. This is shown at the top of the figure.

b. In the Support type menu, choose System z and in the Search text area, type the

APAR number, VM64670 in this example. This is shown in the middle of the figure.

c. If the APAR is found, you should see a link as a result. Click that link, VM64670:

LINUX USER HUNG..., in this example. This is shown at the bottom of the figure.

Figure 5-5 Searching for a PTF on ShopzSeries

Clicking the link should bring you to the APAR. In this example, you should find the

information about APAR VM64670 that was summarized previously. At the top of the page,

look for the section “A fix is available.” In this example, there is a fix available.

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Red Hat LINUX VIRTUAL SERVER 4.6 - ADMINISTRATION Manuel d'installation Page 109