Red Hat NETSCAPE MANAGEMENT SYSTEM 6.0 - AGENT GUIDE Manuel d'utilisateur télécharger pdf (Page 9)

Dell KACE K1000 Systems Management Appliance, Version 6.0, Release Notes 9

System requirements

For system requirements, go to http://www.kace.com/products/systems-management-appliance/tech-specs.

Updating the K1000 appliance (server)

Before you begin

Verify that your appliance meets the following requirements:

• 64-bit system: If you have a physical K1000 appliance, it must be a 64-bit system. The 6.0 update

cannot be installed on 32-bit appliances.

• Current version: The minimum version required for installing K1000 6.0 is 5.5 GA. To check the version

number of your appliance, log in to the Administrator Console, then click About K1000 at the bottom left

of the window. If your appliance is running an earlier version, you must update to the listed version

before proceeding with the 6.0 installation.

• Disk space: You must have more than 15% free disk space available on the K1000 appliance. On

physical appliances, this disk space must be on the appliance’s main drive.

Additional recommendations:

• Allow plenty of time: If you have a large database, more than 150MB in size, the update process can

take several hours.

• Back up before you start: Back up your database and files and save your backups to a location

outside the K1000 server for future reference. For instructions on backing up your database and files,

see the K1000 Administrator Guide, http://www.kace.com/support/resources/documentation

. If your

backup file (kbox_dbdata.gz) is more than 150MB in size, contact Dell KACE Technical Support for

additional recommendations:

http://www.kace.com/support/customer/tech-support.

• Save patch notification messages: If you have disabled patch progress notifications to managed

devices, but you have notification message text that you want to keep, copy that text to a backup

location. During the update, patch progress messages are deleted if patch progress notifications were

disabled. See Verifying patch notification settings for patch schedules on page 12.

• Enable SSH: Enable SSH in the Settings > Security Settings section of the Administrator Console.

This provides an easier path to recovery if necessary. When the update is successful, you can disable

SSH as needed.

• Know the version of deployed Agent software: K1000 Agent software that is deployed on managed

devices should be at version 5.5.30275 or higher. Older versions might not be able to communicate with

version 6.0 of the K1000 server.

Although Agent logs are routinely pruned on the K1000

appliance, this update removes all log entries. If this is an

issue, contact Dell KACE Technical Support before attempting

the update:

http://www.kace.com/support/customer/tech-support.

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Red Hat NETSCAPE MANAGEMENT SYSTEM 6.0 - AGENT GUIDE Manuel d'utilisateur Page 9